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THA  TRAINING
developing skills, delivering quality

DOWNLOAD FULL TRAINING BROCHURE (PDF) HERE


"I'm going to be going back to my office full of this training. I feel so much more confident about working on the helpline" Level 2, London, October 2005

"Very useful and full of information that I can use in my own practice right away" Level 2, London, October 2005

"All the activities built on each other" Level 2, London, October 2005

"Marvellous - gave us loads of time and opportunity to participate and contribute" Level 1, London October 2005

"As usual, THA training is excellent value." Email Skills, London, September 2005

"I would recommend this course to any helpline workers." Advanced Skills (Level 2), London, September 2005

“I found the training course was particularly helpful in identifying communication techniques and I found the group work activities and participatory approach very useful.” Core Skills, London, December 2004

“Thank you for a great experience.” Core Skills, Glasgow, November 2004

“The course has provided me with lots of new skills. Very valuable.” Core Skills, Birmingham, October 2004

“A thoroughly enjoyable day and I have learnt such a lot!” Advanced Skills, Bristol, October 2004

“Comprehensive and practical.” Advanced Skills, Belfast, September 2004

“Well run, helpful and insightful with a great structure.” Counselling Skills, London, November 2004

“Received lots of ideas and information to take away.” Email Skills, London, March 2004

“I will make it mandatory for all our co-ordinators to attend this course when they start their jobs.” Managing Helpline Volunteers, London, February 2004

“Very comprehensive, enjoyable and stimulating.” Support and Supervision, London, March 2004

“A generous sharing of information. I feel THA is a valuable resource.” Setting up Helplines, London, September 2004

"We've done almost every course the THA offers. They are all invaluable. Talking to other organisations and taking on board how they do things, means you don't have to re-invent the wheel." 2004

"Made learning fun and made me consider taking up my counselling course again. Thank you." Counselling Skills, 2004

"As a newbie to the helplines world I found the Core Skills course very useful. It was like a jumping off point for me. I was very much in at the deep end but the course gave me confidence and has made a huge difference to my approach. The sooner people can do it the better." Core Helpline Skills, 2003

"An excellent course, very well structured and very well taught. I've learned so much its incredible." Core Helpline Skills, 2003

"I found the course very constructive and thought provoking and I'm looking forward to future courses." Setting up Helplines, 2003