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THA Publications

THA Publications
Quality Standard Workbook (2000 Ed)
2008-9Helplines Directory
Guidelines for Good Practice
Helplines in a Multi-Channel Environment
Exchange
Publications Order Form

Exchange - Newsletter

Exchange is the newsletter of the Telephone Helplines Association and is published three times per year.

It allows us regular communication with THA members and others interested in helpline issues.  It informs on new legislation affecting helplines, THA developments of interest to members, useful services and reports on other issues affecting helplines.  Exchange also features regular Member Profiles and articles from outside agencies such as the British Association of Counselling and telephone technology companies.  We have a letters column, to enable members to put their view across and articles on issues of interest to helplines from members are encouraged.

Exchange is free to Members, but as your organisation will only receive one copy, you may find it useful to order extra copies so that all your staff/volunteers can be kept informed.  Similarly, if you have a number of branches or offices, you might like to have extra copies.

Charges for extra copies

Extra Copies Per Issue PA Per Issue
£ (sterling) € (euros) £ (sterling) € (euros)
1 - 5 £1.00 €1.60 £3.00 €5.00
6 - 10 75p €1.20 £2.25 €3.50
11 - 25 50p €0.80 £1.50 €2.50
26 - 50 40p €0.65 £1.20 €2.00
51 - 99 30p €0.50 90p €1.50
100 20p €0.35 60p €1.00

We will place more back issues on the site as new issues are published. To see up-to date issues as soon as they are released why not become a subscriber to Exchange at only £10 or €20.00(euros) per year, or better still become a member and receive Exchange for free.  Back issues are available to download from this page in pdf versions.

To order any of our publications, fill out the Publications Order form. Alternatively, phone us on 0845 120 3767* or fax on 020 7089 6320 for more information.

*Calls cost no more than 4p per minute from a BT landline, may cost more from mobiles and other providers

Updated January 2007 by Marc Gillespie