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THA Publications

THA Publications
Quality Standard Workbook (2000 Ed)
2008-9Helplines Directory
Guidelines for Good Practice
Helplines in a Multi-Channel Environment
Exchange
Publications Order Form

Digital Exchange

 

Digital Exchange is the e-newsletter of the Telephone Helplines Association and is published every month.

Digital Exchange is completely free. It contains:

  • Updates on legislation and regulation issues affecting helplines

  • THA developments

  • THA training courses and events

  • Case studies

  • Details of new THA members and Quality Standard accreditations

  • Job ads

  • Products and services of interest to helplines.

Subscribing to Digital Exchange

Digital Exchange is completely free - sign up here

 

Read the latest edition of Digital Exchange here

March 2009

 

Read past copies of Digital Exchange here

March 2009 - extra edition

February 2009

January 2009

Christmas 2008

December 2008

November 2008

 

When reading back copies of Digital Exchange remember factual information may have changed since the issue was published. Closing dates for job ads, training and events may have passed.

 

 

Exchange - the THA newsletter 1996-2006

You may also be interested in reading back issues of our newsletter Exchange. Exchange was the hard-copy newsletter which we published three times per year until 2006. 

 

Back issues are available to download from this page in pdf format.

 

 

To order any of our publications, fill out the Publications Order form. Alternatively, phone us on 0845 120 3767*.

 

*Calls cost no more than 4p per minute from a BT landline, with a 6p connection charge per call. Calls to 0845 numbers may be included in bundled free minutes - check with your provider. May cost more from mobiles and other providers.

Updated March 2009 by Deirdre Rusling