Knowledgebase

8 replies [Last post]
Depression_Alli...
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Joined: 27/10/2010
Groups: THA members

Do you have to be a "Full" member to access the knowledgebase?

Catherine Eadie
Policy & Support Officer
Depression Alliance Scotland

www.dascot.org and www.lookokfeelcrap.org

Registered Office:
11 Alva St,
Edinburgh
EH2 4PH.
Charity Number: SC 034740

Laura Hastings
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Joined: 07/10/2010
Groups: None
I could get onto the

I could get onto the Knowledgebase page but any topic I clicked on to read about did not open.

I will check back another time and see if the technical glitches have been sorted out.

 

Best wishes,

Laura Hastings

Laura Hastings
Lead Advice Line Nurse
Chest, Heart & Stroke Scotland
http://www.chss.org.uk/about_us/advice_line.php

Deirdre Rusling
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Joined: 12/08/2010
ust a quick update on this -

ust a quick update on this - we have identified the problem and it should work fine now. Do please try accessing the Knowledgebase again.

Deirdre Rusling
Sector Development Officer (Communications)
The Helplines Association (THA)

2nd floor | Brunswick House | 51 Wilson Street | Glasgow | G1 1UZ
+44 (0)141 553 5532 | 0845 120 3767

Deirdre Rusling
Deirdre Rusling's picture
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Joined: 12/08/2010
Problems with the knowledgebase

Thanks all for your feedback. I'm passing it to the web developer and will keep you posted. We are going for a redesign of the knowledgebase and your comments will help us improve it.

Deirdre Rusling
Sector Development Officer (Communications)
The Helplines Association (THA)

2nd floor | Brunswick House | 51 Wilson Street | Glasgow | G1 1UZ
+44 (0)141 553 5532 | 0845 120 3767

Nacoa
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Joined: 14/12/2010
Groups: THA members
Hi Deirdre, I've finally

Hi Deirdre,

I've finally managed to remember to try to access the knowledgebase from a different machine to rule out there being a problem our end and I definitely still have no links to under knowledgebase on the homepage once I'm signed in. Any ideas?

Best wishes

Cassie
The National Association for Children of Alcholics (Nacoa) www.nacoa.org.uk

Celebrating 3rd International Children of Alcoholics Week 13-19 February 2011 www.coaweek.org.uk

Laura Hastings
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Joined: 07/10/2010
Groups: None
Can't access the Knowledgebase

I can't access the Knowledgebase either. Any tips?

Laura Hastings
Lead Advice Line Nurse
Chest, Heart & Stroke Scotland
http://www.chss.org.uk/about_us/advice_line.php

Depression_Alli...
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Joined: 27/10/2010
Groups: THA members
Ah, ok, I was going a

Ah, ok, I was going a different way and coming up with no articles.

I'll try that.

Thanks Deirdre

Catherine Eadie
Policy & Support Officer
Depression Alliance Scotland

www.dascot.org and www.lookokfeelcrap.org

Registered Office:
11 Alva St,
Edinburgh
EH2 4PH.
Charity Number: SC 034740

Deirdre Rusling
Deirdre Rusling's picture
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Joined: 12/08/2010
Hi Catherine! No you don't

Hi Catherine!

No you don't have to be a Full member, Associates can also access it. You have access to it already from your account. As long as you're signed in. Probably the simplest way in to the knowledgebase is to go to the front page. The column on the far right has direct links to the latest knowledgebase articles - just click on them.

We are still working on the final design of the knowledgebase, so if you have any views on it I would love to hear from you.

Best wishes

Deirdre

Deirdre Rusling
Sector Development Officer (Communications)
The Helplines Association (THA)

2nd floor | Brunswick House | 51 Wilson Street | Glasgow | G1 1UZ
+44 (0)141 553 5532 | 0845 120 3767

Depression_Alli...
Offline
Joined: 27/10/2010
Groups: THA members
There's nothing there

There's nothing there Deirdre, just the Title "Knowledgebase" and a description. No clickable links.

When I go a different way it says

"There are no resources available. This may be because you have selected a category that does not currently have resources associated with it, or it may be that you have not logged in yet."

Catherine Eadie
Policy & Support Officer
Depression Alliance Scotland

www.dascot.org and www.lookokfeelcrap.org

Registered Office:
11 Alva St,
Edinburgh
EH2 4PH.
Charity Number: SC 034740