Contact databases and telephone systems

1 reply [Last post]
Mark Pilling
Offline
Joined: 25/08/2011
Groups: THA members

Hi everyone

I am looking into changing the current system we use for recording and collating client stats etc. I've had a look at some of the products out there, but ideally I'd like to get any feedback from anyone about the system you use - particularly if you have a system that is connected to your phone system.

Thanks

Mark

British Lung Foundation

mark.pilling@blf-uk.org

Laura Hastings
Laura Hastings's picture
Offline
Joined: 07/10/2010
Groups: None
Call stats online

Hi Mark,

 

We use Call Handling which were recommended to us a few years ago by THA and we have found to be excellent: http://www.callhandling.co.uk/

 

Best wishes,

Laura

Laura Hastings
Lead Advice Line Nurse
Chest, Heart & Stroke Scotland
http://www.chss.org.uk/about_us/advice_line.php