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A quick guide to using the forum, and the house rules. Read this section first.
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Welcome to ... by Deirdre Rusling 28/10/2010 - 10:59 |
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Introduce yourself and your helpline. Tell us what you hope to get from The Helplines Association forum.
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Introductions by tenovus1943 18/11/2011 - 10:31 |
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This area has been set aside to test closed sub-forums, for example for THA members.
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THA trainers by christine brock 14/01/2011 - 11:24 |
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The place to discuss anything not related to helpline work. Remember that all posts must comply with the House Rules.
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freephone ... by Donald Harper 08/11/2011 - 09:55 |
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This is the place to promote what's new at your helpline - interesting projects, new research etc. Please note, at the moment, adverts for goods and services are not allowed, so if you're in any doubt about the suitability of your post, contact deirdre.rusling@helplines.org.uk.
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Helplines ... by Laura Hastings 14/07/2011 - 09:57 |
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Questions about telephone technology, IT, software, case management software, or anything related to ICT? Post them here. Please note, at the moment we do not allow adverts for goods and services, so if you are in any doubt about the suitability of your post, please contact deirdre.rusling@helplines.org.uk.
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Contact ... by Laura Hastings 20/09/2011 - 13:11 |
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The place to discuss THA training courses, and for people who have just attended a THA training course to discuss the learning points from the course.
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THA onsite ... by Laura Hastings 20/09/2011 - 14:48 |
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For anyone who has attended Essential Written Skills to reconnect with others who have attended this course, and share your experiences of putting the learning into practice.
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What one ... by Deirdre Rusling 21/10/2010 - 13:18 |
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Have you attended 'Responding to emotional content'? Or are you about to attend? This is the place to connect with others who have attended or plan to attend this course, to ask questions about the course and to discuss putting the course learning into practice.
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Excellent ... by mark mclean 14/02/2011 - 09:02 |
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Knowledgebase by Laura Hastings 06/08/2011 - 13:06 |
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THA AGM and ... by Deirdre Rusling 07/10/2010 - 15:46 |
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Meeting in ... by mark mclean 16/11/2010 - 15:05 |
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Do you ... by mark mclean 08/10/2010 - 15:06 |
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onsite THA ... by Laura Hastings 21/09/2011 - 08:13 |
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Local ... by mark mclean 16/11/2010 - 15:12 |
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