Health Minister Jacqui Smith launched the new Quality Standard for Mental Health Helplines and two publications based on it: a Workbook for Helplines and Guidance for Funders. There was also a presentation on the  results of a unique public survey of awareness of, and attitudes to, mental health helplines

The Mental Health Helplines Partnership , funded by the Department of Health and facilitated by the Telephone Helplines Association, is developing a strategic approach to the provision of mental health helplines, in support of the National Service Framework for Mental Health. The Partnership includes Samaritans, Rethink, Mind, Saneline, Mental Health Matters and many others in the voluntary sector, along with NHS Direct.

If you would like more information on the project  please call the THA office on 0845 120 3767 (lo-call) or email info@helplines.org.uk.