We are the membership and good practice organisation for all helplines in the UK, Ireland and beyond. We support all helplines offering help over the phone, SMS, live chat, or web channels.

Our primary focus is quality, helping users by raising the standards of helplines.

 

Helplines - Join a community of over 400 helplines and find out more about how we can help!

Join Us

Need Help? Want to talk to someone, but not sure who

Search for a helpline now

Upcoming Events

06
Jun
Thu 6th of June
Developing Telephone Skills
London
11
Jun
Tue 11th of June
The Helplines Standard Workshop
Edinburgh
12
Jun
Wed 12th of June
Responding to Emotional Content
Edinburgh
18
Jun
Tue 18th of June
The Helplines Standard Workshop
London
26
Jun
Wed 26th of June
Essential Telephone Skills
London
03
Jul
Wed 3rd of July
The Helplines Standard Workshop
Belfast

All upcoming events

Latest news

Glasgow Caledonian University (GCU) and SAMH (Scottish Association for Mental Health), Scotland's leading mental health charity, join forces to raise mental health awareness and provide support

Charity Retail Association say bureaucracy and cost of writing to donors will be reduced as HM Revenue and Customs publishes guidance for charities on new Gift Aid rules.

Helplines Partnership press release following the merger of Mental Health Helplines Partnership (mhhp), The Helplines Association (THA) and ICIS: Information for Life.

Childline reminds pupils they can call their confidential helpline as exam season begins

Anxiety UK, the country’s leading anxiety disorders charity, has welcomed the judgement in a landmark ruling that people with mental health disorders are being disadvantaged when being assessed for to claim sickness benefits.

The University of Leeds is appealing for assistance with a two year research project studying access to specialised victim support services for women with disabilities who have experienced violence.

More news